Water damage can be the result of many different circumstances. And, no matter how prepared you think you are, damage to your home or place of business can cause a lot of stress and worry. We offer 24/7/365 water damage cleanup and restoration services in the Denver and Houston metro and surrounding areas. Call as soon as you notice that you need emergency water cleanup services.
If you are experiencing water damage because of one of the following scenarios, get in touch with us. The sooner you contact us, the sooner we can restore your home or business and prevent dangerous mold from starting.
Large rainfall amounts can accumulate quickly, which can make for an unexpected flood-causing rainstorm once in a while. And when heavy rains fall, they can test your building's foundation, and depending on where you live, water may seep into your basement. This causes damage to electrical work and your home's systems and can cause mold to take hold quickly.
It's all-too-common for sewers to back up, which can lead to flood damage. Sometimes this can be dangerous because sewers' gray or black water contains pathogens that can lead to infections and serious illnesses. Flood damage caused by a sewer backup should be considered an emergency and absolutely dealt with immediately. If you find yourself in this situation, call our water damage experts.
ECO Restoration & Cleaning Services certified technicians will thoroughly inspect your home for contamination and then begin the work to mitigate water damage. Our Denver and Houston area teams are skilled in handling these water emergency situations and will follow safety protocols and procedures to ensure your home or business, as well as your health, are our top priority.
Water heaters, faucets, and tubs are wonderful modern conveniences until they begin to leak. Leaking water can seep under floorboards and quickly cause wood damage and mold contamination. If the water damage is caused by a toilet or dishwasher overflowing, you have the potential for pathogen contamination and an environment for spreading illness as well as costly property damage.
If your home or business had a fire and firefighters were called to the scene, you may be dealing with fire damage and significant water damage. ECO Restoration & Cleaning Services teams specialize in water removal, along with water and fire damage restoration services. We can get your Denver, Galveston or Houston area home or business back to its pre-loss condition so you can get back to your normal life and business.
We will get your home or business clean and restored as quickly as possible using the following steps:
Once our team of skilled technicians arrives, they will immediately get to work. We start by thoroughly inspecting your property and assessing your property and water damage. We will determine the water source in your home or business and stop it. We will also identify what type of water it is (white, gray, or black water) and if there is any concern for contamination. Once we have all of this information, we can develop an appropriate plan of action for cleanup and restoration.
Our initial water extraction will remove the majority of water from your home or place of business. By getting rid of as much water in this step as we can, we greatly reduce the drying time and help prevent mold and secondary water damage. Our pumps and truck-mounted vacuum units can quickly extract thousands of gallons of water if necessary.
If your property requires extensive restoration, we will itemize your belongings, carefully pack them and move them off-site, where they will be safely stored until the water damage is mitigated and cleanup is completed.
Should your property contain carpeting, we will inspect it and the underlying pad to determine if they need to be removed to protect the subfloor.
Now that the major water has been removed and your items have been stored away safely, we can begin the drying process. Most building materials, such as wood and drywall, are very porous and will retain a good amount of water. If not dealt with promptly, these materials can begin to swell, warp and break. And not to mention that insufficient drying can allow mold to take hold.
ECO Restoration & Cleaning Services uses special equipment to begin water damage restoration. We remove the excess moisture even in hard-to-reach areas. We will carefully track moisture levels and monitor progress.
Once your property is properly dried, we will thoroughly clean and sanitize it. Standing water damage may also require odor removal and deodorizing treatments.
Once your home or office is back to looking and smelling like new, we will restore any minor issues, such as drywall or carpeting, or major issues like floor joists and walls. Once all restoration is complete, we can then begin to move your furniture and personal belongings back into your home or office.
Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders like flood insurance, or sump pump failure insurance.
Contacting a restoration contractor as well as your insurance adjuster at the same time is a good idea because the restoration contractor will help make sure that not only will the water extraction and dry out be covered but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal.
That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry, but can still leave behind moisture levels that create an ideal environment for mold to grow.
Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings make the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Your restoration contractor will be able to back up your insurance claim scope with the necessary technical documentation as well.
If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician will help you sort through the contents of the property to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your restoration team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.
Identifying the source of the water damage is one of the first steps in both the insurance claim process and before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof, too, the next rainstorm will start the cycle all over again. The buckling to your hardwood floor could be caused by a leaking pipe. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time.
ERC Services is proud to provide commercial cleaning services throughout the Southwest United States. With two locations in League City, TX and Northglenn, CO we provide top-rated disaster mitigation services to the greater Houston and Galveston, TX and Denver, CO areas. From professional cleaning services to water, fire, storm and mold damage restoration services, we've got you covered. ECO Restoration & Cleaning Services offers free inspections and estimates for commercial and residential customers in both our commercial cleaning and damage restoration service areas.
While situations vary from one property to another, a few factors to consider play essential roles in completing the process.
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